Orders
Can I change or cancel my order?
Contact us as soon as possible. If your order has not been dispatched we can change or cancel it.
Which payment methods do you accept?
Payment options are shown at checkout.
Delivery
Where do you deliver?
We deliver to all UK addresses. See Delivery for rates and times.
How much is delivery?
Standard UK delivery is £4.95, free on orders over £60. Express delivery is £8.95.
Returns
Can I return something?
Yes. You can cancel and return most items within 14 days of delivery. See Returns & exchanges.
Products
Why does my basket or board look slightly different from the photo?
Natural materials such as seagrass, willow and wood vary in colour and grain, and reactive glazes are different on every piece. Photos are representative.
How do I look after my throw?
Each product page has care instructions. Our Care guide covers every material we sell.